0428 278 473

GET IN TOUCH

with our team

GET IN TOUCH

[email protected]
0428 278 473
Departure/Return Point: Cultural Centre Public Pontoon South Brisbane Qld 4101

GETTING HERE

WALK
Click here for Google maps link

Walking distance from the CBD and local Southbank Area

TAXI/UBER/RIDESHARE

Location, request that your destination be the ‘Cultural Centre Tunnel’.

Entry to the tunnel is via Stanley PLACE, just past the bus and drop off zone. Turning left down the tunnel the driver will exit right on the roundabout and enter the loading zone, exiting the car there is a short tunnel that leads directly to the pontoon. It is then just 25m down to our pontoon via the walkway.

PUBLIC TRANSPORT
Click here for the public transport app to plan your trip, QLD Public Transport. Destination is Cultural Centre Public Pontoon, South Brisbane Qld 4101

CARPARKS
Public carparks available near the location;

Cultural Centre Tunnel Carpark
Convention and Exhibition Centre Carpark
Southbank Parklands, 186 Little Stanley St, South Brisbane QLD 4101

ACCESSIBILITY

Due to the heritage nature of the M V Neptune, our vessel is only accessible for folding wheelchairs onboard. The pontoons and pathways are wheelchair accessible. We ask that all customers wait on land before their tours so as not to risk falls or injury while the boat is docking.

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Policy's

Our Cancellation Policy

We require 24-hours’ notice for cancellation, refunds and reschedules. Late arrivals and no shows are subject to this policy and will be subject to forfeit of full payment. River City Cruises reserves the right to cancel in the case of severe weather warnings

Privacy Policy

We respect your privacy and will not share your details with anyone. After your purchase is confirmed we will email you a confirmation.

Responsible Service of Alcohol

As the licensee, the Operator is bound by the QLD Liquor Act and must abide by the guidelines for the responsible service of alcohol. Please note that it is an offence for individuals to either carry liquor onto the vessel on arrival or from the vessel on disembarkation

Functions Terms and Conditions

DEPOSITS & PAYMENT – Confirmation of a booking is not until a deposit has been paid.
A deposit of $500 is payable upon booking, with the balance to be paid 3 weeks prior to travel. If a
booking is made less than 21 days from cruise date, full payment is required on confirmation.